Terms of service

⚖️ Terms of Service

Overview           

This website is operated by VemarX. Throughout the site, the terms “we”, “us” and “our” refer to VemarX. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyper-link. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or country of residence.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

  • You must not transmit any worms or viruses or any code of a destructive nature.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions & Product Disclaimer

We reserve the right to refuse service to anyone for any reason at any time.

  • General Wellness Purpose: VemarX Pure Shilajit and all related wellness formulas are premium dietary supplements designed to support daily energy, stress-relief, mental focus, and everyday well-being.

  • Not Medical Advice: The information, text, and imagery presented on this storefront are strictly for educational and informational purposes. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional before beginning any new supplementation plan.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information. Any reliance on the material on this site is at your own risk.

 

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

5. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

 

  • We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

6. Order Confirmation and Cash on Delivery (COD) Terms

Because we operate strictly via Cash on Delivery (COD) within Morocco, a submitted online order constitutes an agreement to buy.

  • Verification Call/WhatsApp: After placing an order, our customer support team or local delivery partners will contact you via phone call or WhatsApp to verify your identity, delivery address, and confirm your intent to purchase.

  • Cancellation: We reserve the right to cancel any order if the buyer cannot be reached via the provided phone number within 48 hours of order placement.

  • Delivery Obligation: By confirming your order over the phone or WhatsApp, you agree to be present at the specified delivery address or arrange an alternative payment collection with the courier when they arrive within the 24-48 hour window.

7. Third-Party Links & Tools

We may provide you with access to third-party tools or direct communication features (such as WhatsApp chat widgets) which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; or (f) to interfere with or circumvent the security features of the Service or any related website.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the local commercial laws and e-commerce consumer protection regulations of Morocco.

10. Contact Information

Questions about the Terms of Service should be sent to us via our primary store channels, using the verified business contact details or the dedicated support line provided on our checkout and contact page.